How to work with us

Enquiry Guide

A short guide to sending an enquiry that we can quote straight away — and where to find our full terms.

Which kind of buyer are you?

Different buyers start in different places. Below are the usual starting points — click through and browse by product line.

Research & testing

Usually starts with glassware and volumetric ware.

Teaching & training

Usually starts with glassware and plastic consumables.

Industrial & chemical

Usually starts with PTFE ware and plastic consumables.

Dealers & traders

Browse all product lines, or search by keyword.

Custom & OEM enquiries

Send us the specification or drawing; we confirm feasibility before quoting.

The four steps

  1. 1
    Send your enquiry

    Use the quote form, email or WhatsApp. Include the product, model, quantity, application and required lead time.

  2. 2
    We confirm one or two details

    If anything is unclear we ask before quoting, so the quotation matches what you need.

  3. 3
    You receive the quotation

    It states the specification, quantity, price basis and the delivery terms we agree.

  4. 4
    Order confirmed, then production

    Once confirmed we schedule production and keep you updated on the schedule.

What to include in your enquiry

Specifications and packing data

Detailed specifications — including dimensions and packing quantities per carton — are provided per enquiry. Tell us which items you are considering and we will send the data you need.

Terms and policies

Our full terms of business are set out on the following pages. Please read them before ordering.

Ready to send?

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